Our Office

Appointments

Dr. Wells and our Nurse Practitioners routinely see patients from 9:00 am to 11:45 and 2:00 pm to 3:45 pm Monday through Friday. It is necessary to schedule an appointment, as we do not take walk-in patients. If you have an emergency, please call our office and we will work you in as quickly as possible when medically indicated.

Regular Annual exams should be made 3 months in advance. If you have a specific gynecology problem that needs to be addressed please make a separate appointment from your annual appointment. Gynecologic appointments should be made 3 weeks in advance, with the exception of urgent problems that will be triaged and scheduled accordingly.

We recognize the value of your time, so we do our best to keep your appointment on schedules. However, unforeseen delays do arise, due to emergencies and deliveries. Our staff will make every effort to notify you by telephone so that you may choose either to keep your appointment or to reschedule.

Prescriptions and Refills

Try to request new prescriptions at appointments when possible. Keep in mind that many pharmacies do not always carry prescription drugs on hand. Therefore, try to call your pharmacy a week prior to taking your last dose to give the pharmacy time to fax us the request and order your prescriptions.

Lab Work & Test Results

Results for most lab work take 1 to 3 days for the results for us to receive them. Feel free to ask one of our medical assistants how long your test will take to be completed. Then if the appropriate amount of time as passed and you have not heard from our office, please feel free to calls us to see if the test results have been received. We have found that labs sometimes do not send results in a timely fashion. Medical Assistants may relay normal results, but will not interpret non-standard or abnormal results. These will be reviewed with you by Dr. Wells or one of the Nurse Practitioners.

Pap Smear test results can take anywhere from 4 to 6 weeks to be received. At that time, your results are reviewed and a letter is generated and mailed to you. If there is a problem with your results, you will receive a phone call from our office.

Medical Records

We will always keep your medical records strictly confidential. Your prior, written authorization is required for the release of any information. A $20.00 records copy fee will apply and must be received with your written authorization prior to your records being sent.

A 10 day notice is required or an additional fee of $5.00 will apply for a RUSH request.

*Request for Release of Medical Records form can be found on the website under the Forms Tab.

Disability Paper Work

State disability and FMLA forms are available in our office for your convenience.  Please fill out your portion of the state disability form and return it to one of our medical assistants no sooner than two weeks prior to your last day worked. Please make sure all important dates are filled in. We cannot send in forms that are not completed. If you are unsure of when your last day will be please keep your forms until you are sure. Please allow 5 to 7 business days to complete all forms. 

There is a $10.00 fee for each form after the State Disability Form. Payment must be made before forms are completed. 

Please feel free to call our office and speak to Jessica if you have any questions regarding your disability forms.

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