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Our Staff

Administrative Staff

Arlene – Practice Manager

Arlene is our Practice Manager. She is here to happily answer any questions related to the practice.  She is responsible for the surgery scheduling and insurance authorizations. Please call her with any questions- she is here to serve our patients, facilitate your needs, and make your experience exceptional.  She will welcome any suggestions and she loves having our patients share their patient experiences, (constructive criticism is always welcome). You can email her at

arlene.zamora@bassmedicalgroup.com

Front Office Staff

Andrea 

You may not be able to see it under the mask, but Andrea always has a smile at the front desk. She is our Maternity Benefits Coordinator and has been a part of our team since 2021. She was born at John Muir Hospital across from our office but did not have the honor of being delivered by Dr. Wells. Andrea grew up in San Ramon, graduated from Cal High, and attended Diablo Valley College in Pleasant Hill. Outside of work, you may spot her walking around downtown Walnut Creek with her sisters or speed-walking down the Iron Horse Trail. She also enjoys spending time with her son and two cats at her home in Oakley. 

Nancy

 

Back Office Staff

Maria – Medical Assistant Manager

Iris – Medical Assistant

Sarah – Medical Assistant